INTRODUCTION AND ACCEPTANCE
This website is operated by VinoCulture Tours, LLC DBA Oenotated Travel (“Oenotated Travel”) referred to as “Website,” “we,” “our,” or “us.” This privacy policy (the “Privacy Policy”) applies to this Website. The purpose of this Privacy Policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of your information and its disclosure to other parties.
OENOTATED TRAVEL PRIVACY STATEMENT
VinoCulture Tours, LLC DBA Oenotated Travel is committed to respecting your privacy and the confidentiality of your personal data. Oenotated Travel will not sell or transmit to others any personally identifiable data entered on the Oenotated Travel website. This personally identifiable data includes your name, e-mail address or any piece of information which could be associated with your name and/or email address. Oenotated Travel will cooperate fully with verified law enforcement authorities and government agencies whenever duly requested to do so.
We own the information collected via the Website and we may use it for our own purposes, including marketing. Please note that this Privacy Policy applies only to information collected on the Website; it does not apply to any other information collected or obtained through other means or information collected by third parties.
WHAT INFORMATION IS COLLECTED
Personal Information
Oenotated Travel may collect personal information like name, telephone number, email address, date of birth, home or business mailing address, and details regarding your mode of payment, e.g., credit/debit card or account information, when you access certain areas of the Website that require registration or payment for products and services, or if you require more information about those services.
Non-Personal Information
Oenotated Travel may collect information that cannot be used to directly identify you, such as browser type, Dynamic Internet Protocol (IP) address, “click stream” data, and similar non-personally identifiable information. For example, we may aggregate non-personal information about you and other customers who visit certain areas of our Website. Aggregated information will not contain any information that can be linked directly back to you.
While we take all reasonable steps to protect the privacy of our Website visitors, we cannot promise that the current limitations of our online applications programming will address every browser setting or honor every personal browser preference.
We have contracted with third-party online service providers to operate certain aspects of the Website on our behalf (“Internet Service Providers”). Further, our Internet Service Providers or business partners may implement technologies that allow for the collection of personally identifiable information over time and across websites. We recommend that you review each privacy policy posted on the websites that you visit to better understand privacy practices on those websites.
Electronic Communications
When you open emails from us or engage in SMS or MMS communications, we may log and store such information. We may also use “Push” notifications to update you with information related to your products and service. We may also keep records of various communications regarding the types of products and services that you indicate are of interest to you via your response to email and text messaging. You will always have the option to opt-out of such communications by clicking an “unsubscribe” link contained in our email, replying “STOP” to our text messages, or adjusting the settings on your mobile device.
HOW DO WE COLLECT INFORMATION
We may collect information from you in several different areas on the Website, including, without limitation, those described below:
Request a Quote and Contact Us
You may be asked to complete a Request Quote and/or Contact Us form and provide personally identifiable information; you may also be asked to choose a user-id and password in order to take advantage of certain features the Website, such as email newsletters or information about specials or promotions. Your decision to register is voluntary and you will have the opportunity to decide whether or not to disclose information to us and what communications you would like to receive; however, please be advised that some products and services available on the Website require registration, and if you elect not to provide such information, you will not be able to take advantage of those products and services.
Cookies and Tracking Technology
We may use any number of tools to collect information about you, your computer access points, and the web browser that you use to connect to our Website. For example, “cookies” are tiny text files that we place on your computer’s hard drive when you visit our Website. We may use cookies to personalize your Website experience. You do not have to accept our cookies and you may delete them after they have been placed on your device. If you do not accept or delete our cookies, some areas of our Website that you access may take more time to work, or may not function properly.
We may also collect additional information from your browser each time you visit our Website. We may collect information on the pages that you visit, and other actions that you take while using our Website. This information may include your IP address, the type of browser, the time that your browser was used to access our Website, and the referring website address.
Our Internet Service Providers may also use other standard web-based technologies to analyze your movements and activities while accessing our Website. The technologies include analytic solutions, such as web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain the effectiveness of our product and service campaigns and marketing programs, allow us to customize the services offered on or through our Website, and help determine the best use for Website content, and product and service offerings. Some of this information, including the IP address, may be stored on our Internet Service Provider’s server logs, and may be available for extended periods of time.
Transaction Information
If you conduct a financial or other transaction with the Website, such as subscribe to services offered on the Website, we will ask you to complete an order form that will request certain information from you, including contact information, demographic information and/or financial information. In some instances, we may direct you to a third-party vendor site to collect this information from you directly. Even though the collection form may have the look and feel of www.oenotatedtravel.com, please be aware you will be providing your information directly to the third party-vendor, and that in most instances such third party vendor’s privacy policy will govern the collection of your personal information. Please reference the privacy policies available from these pages for any privacy related concerns.
We and/or our vendors may use this information to complete the financial or other transaction that you have requested, i.e., to deliver the information, services that you request or purchase, to invoice you, and in a manner consistent with this Privacy Policy. For your protection, financial information is collected and stored through encrypted means.
HOW IS YOUR INFORMATION USED
We may use your personal information to contact you via mail, email, text message, push notification, or telephone in order to give you updates about our special events, travel schedules, reservation services, or other information that may be important to you and for your travel experience. We also use return email addresses to answer the email we receive from you. We may also use your IP address to help protect us and our Internet Service Providers from fraud.
Additional uses of your non-personal and personal information will allow us to tailor products and services specific to your needs, to help organize and manage your customer relationship and our business, to conduct business, to provide you with customer support, to perform functions that are described to you at the time of collection.
We may also use non-personal aggregate information to improve our Website. For example, our Internet Service Providers may report to us that there were a particular number of visitors to a certain area of our Website, or that a certain demographic groups completed our Request Quote form in particular areas of our Website. Such information may also be used to analyze the effectiveness of our business and advertising models.
SHARED INFORMATION
We share your personal information with the Internet Service Providers as appropriate. We may also disclose your personal information as is necessary to: (a) comply with a subpoena or court order; (b) cooperate with law enforcement or other government agency; (c) establish or exercise our legal rights; (d) protect the property or safety of our company and employees, contractors, vendors, and suppliers; (e) defend against legal claims; (f) help with internal and external investigations; or (g) as otherwise required by law or permitted by law. We may disclose your information in connection with the sale or merger of VinoCulture Tours, LLC DBA Oenotated Travel or any transaction that involves the sale or assignment of some or all of our assets.
Links To Third-Party Websites
Links on this Website may allow you to directly access websites operated by third parties, including, without limitation, our service providers or marketing providers. Some of these third-party marketing channels may be “co-branded” with our logo; even so, these third-party channels are not operated, controlled or maintained by Oenotated Travel. These channels or links are provided for your convenience only and should be used with your discretion and judgment. Links from our Website to third-party websites do not constitute sponsorship, endorsement, or approval of the content, policies or practices of such third-party Websites. The collection and use of your information by such co-branding third parties is the responsibility of the co-branding partner. We are not responsible for any information these websites or digital channels may obtain and we do not oversee their policies or practices. This Privacy Policy does not apply to information provided to or gathered by the third parties that operate them. The privacy practices of these third-party websites may differ from our privacy practices. These Websites may ask you for personal information. Please review the privacy policy on third-party channels before submitting such information, because we do not have control over the use of information collected on those websites.
INFORMATION SECURITY
Oenotated Travel makes reasonable efforts to ensure that our Internet Service Providers have implemented physical, electronic, and procedural security measures to assist with safeguarding your personal information, and to help protect against unauthorized access and disclosure. Only our authorized personnel and our Internet Service Providers who perform legitimate business functions for Oenotated Travel are authorized to access your personal information.
Notwithstanding our efforts, the Internet and online services have inherent security risks. Oenotated Travel cannot promise, and you should not expect, that personal information, personal searches, and other communications will always remain secure. You should take care with regard to how you handle and disclose personal information or any username or password that you are required to use to access the services on this Website.
Data Retention Periods
We will retain your information for as long as your account is active or as needed to provide our services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at hello@oenotatedtravel.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
GENERAL AUDIENCE WEB SITE NOT DIRECTED TOWARD CHILDREN
Oenotated Travel prohibits minor children from booking reservations and traveling without an accompanying adult. This Website is a general audience Website. Our content is neither directed toward minors nor children who are under the age of 18. We do not knowingly collect personal information from minors or children under the age of 18 without parental consent. If Oenotated Travel or our Internet Service Providers become aware that a minor or a child under the age of 18 has provided us with personal information without the parental consent, that information will be deleted from our databases. Parents who have questions about personal information that may have been submitted by a minor or child under the age of 18 should email us at hello@oenotatedtravel.com.
CONSENT TO PRIVACY POLICY
By using the Website, you signify your assent to the terms of this Privacy Policy with respect to our privacy practices as modified from time to time. We may also amend this Privacy Policy at any time. If we make a material change to the way in which we collect, use, and/or share your personal information, we will post a notice on the Website and/or send an email to users who have provided an email address. We will assume that you have given your permission for your information to be used under the terms of the Privacy Policy, as modified, if you do not respond to our email within thirty days or continue to use the Website thirty days after a notice is posted. Please note that you should always update your personal information to provide us with a current email address.
Access to Personal Information and Consent to Transfer
The first time that you provide us with registration information through our Website, you may be offered the opportunity to subscribe to and receive additional information about our products and services. After your first use, you can make changes to your personal information and your initial choices by accessing your account or by contacting us at hello@oenotatedtravel.com.
For those Website users located outside the United States, we advise you that your information may at times be accessible by individuals who are located worldwide including in countries that the European Commission or other geopolitical regions have not been determined to provide the same level of data protection as in your country, province, territory or geopolitical region. By providing us with your personal information, you are consenting to our use of it in accordance with Oenotated Travel’s privacy policy, including the transfer of your information across international boundaries to jurisdictions anywhere in the world as permitted by local law.
Special Notice for California Residents
Oenotated Travel will not share any personal information about you with outside third parties for their direct marketing purposes to the extent prohibited by California law, unless you agree otherwise as authorized by your prior written consent.
California residents have the right to request information from Oenotated Travel regarding the manner that we may share personal information with affiliated companies and third parties for their direct marketing purposes. To find out what and how we share such information, you may send us an email request to Privacy Officer at hello@oenotatedtravel.com and receive the following information: the categories of data collection sources; Oenotated Travel’s business or commercial purpose for collecting or selling personal information; the categories of third parties with whom Oenotated Travel shares personal information, if any; and the specific pieces of personal information we have collected about you.
Please note that the categories of personal information and sources will not exceed what is contained in this Notice. Additionally, Oenotated Travel is not required to retain any information about you if it is only used for a one-time transaction and would not be maintained in the ordinary course of business. Oenotated Travel is also not required to reidentify personal information if it is not stored in that manner already, nor is it required to provide the personal information to you more than twice in a twelve-month period.
Request to Delete. You may request that Oenotated Travel deletes your personal information. Subject to certain exceptions set out below we will, on receipt of a verifiable Consumer Request, delete your personal information from our records and direct any service providers to do the same.
Please note that we may not delete your personal information if it is necessary to:
- complete the transaction for which the personal information was collected;
- provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
- detect security incidents, protect against malicious, deceptive activity, and take all necessary and appropriate steps to mitigate current and future risk;
- debug and repair internal information technology as necessary;
- exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
- comply with the California Electronic Communications Privacy Act;
- comply with an existing legal obligation; or
- otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Oenotated Travel may not, and will not, treat you differently because of your Consumer Request activity. As a result of your Consumer Request activity, we may not and will not deny goods or services to you; charge different rates for goods or services; provide a different level quality of goods or services; or suggest any of the preceding will occur. However, we can and may charge you a different rate, or provide a different level of quality, if the difference is reasonably related to the value provided by your personal information.
Special Notice for Nevada Residents
Oenotated Travel does not sell, rent, or lease your personally identifiable information to third parties. However, if you are a resident of Nevada and would like to submit a request not to sell your personally identifiable information, you may do so by emailing us at hello@oenotatedtravel.com
QUESTIONS ABOUT THIS PRIVACY POLICY
If you have any questions about this Privacy Policy or the privacy practices of this Website, please contact us by email at hello@oenotatedtravel.com.